Question 1

Do I really need a website?

Accepted Answer

Yes! Word of mouth can be great, but a majority of consumers find and research companies online before making any purchases. An online presence gives your company credibility and boosts brand awareness. Plus, websites are an avenue for endless marketing strategies, including e-commerce, online customer service, and consumer engagement.

Question 2

I just need a logo

Accepted Answer

We do not offer single logos without starting with the solid base of one of our strategic branding packages. We strongly believe that a strategic brand experience is the key to equipping you with all the right tools you need to see an ROI.

Question 3

Who will be working on my project?

Accepted Answer

I (Delphine) personally design each project (Branding, Web & Social Media), and I will be your sole point of contact throughout the project. My partner is in charge of the photography and videography side.

Question 4

Do you offer payment plans?

Accepted Answer

Yes. All projects are put on an automatic payment plan: 30% deposit upon booking (non-refundable), with the remaining amount split up across the number of months we are working together, billed on the last day of the month.

Question 5

What's your process?

Accepted Answer

Each package follows a unique process set to a predetermined timeline for your project. We'll communicate every step of the way to ensure that you are always informed and aware of exactly where we are in the process, what we're doing behind the scenes, and what comes next. Click here to read more about our process.

Question 6

What is not included in your pricing?

Accepted Answer

Website fees and hosting
Font licenses (we recommend budgeting $50-$200 for fonts)
Additional revision rounds or additional concept designs (charged $50 hourly)
Copywriting (We're happy to refer you to an expert)
Brand or stock photography
Trademarking

FAQ's

Do I really need a website?

I just need a logo

Who will be working on my project?

Do you offer payment plans?

What's your process?

What is not included in your pricing?